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Can I cancel an order?

If you want to cancel an order please contact us immediately at info@strangersandpilgrims.co. Unfortunately, we cannot guarantee that we will be able to cancel your order before it’s been shipped

What payment methods are accepted?

We accept Credit/Debit Cards (VISA, Mastercard) and Paypal. You can pay with your credit card if you don’t have a PayPal account.

Afterpay is available. 4 fortnightly payments of the total amount.

What Shipping methods are available?

  • No Rush (10-20 business days after fulfillment)
  • Express (1-3 business days after fulfillment)

Please be aware that it can take 2-5 business days to fulfill the order and then add the shipping times on top of the fulfillment times.

Do you ship internationally?

We do! We ship internationally, but unfortunately we don’t ship to some countries because, of legal restrictions or shipping carrier limitations.

For now, we don’t ship orders to Crimea, Cuba, Iran, Syria and North Korea. This list may change periodically.

We ship internationally to all other countries!

Return Policy

If you would like to make a claim for a return, refund or exchange, please email us at info@strangersandpilgrims.co within 3 weeks from receiving the product.

Please send a proof of purchase (e.g. receipt) in the email.

If you have any other questions, please send us an email using the form below.

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